DCB Bank Customer Care Number

DCB Bank Customer Care Number

Call 022-6899 7777 or 040-6815 7777. The steps that will follow in the DCB Bank.

Once you choose the option, your decision is going to be transferred to a DCB Bank associate. Kindly hold untilDCB Bank Customer Care Number you’re connected to the chief. Speak to the client care associate and obtain all of your loan-related queries self-addressed.

You can access the phone banking facility of DCB Bank 24/7 from any country by dialling the number 022- 022-6899 7777 or 040-6815 7777. Non-Resident Indians will decision 91-22-61271000 from abroad or 022-68997777 from India. To receive a decision back from the client care associates, NRI customers will leave their range within the type on the market here – https://www.dcbbank.com/lms/nri-leave-your-numberIf you have got any general questions, you’ll write to the executives at customercare@dcbbank.com. Just in case of home loan-related queries, write to loans@dcbbank.com.

DCB Bank 24*7 Customer Care Toll-Free Number

Location Contact No
Maharashtra (022) 6599 2132
Maharashtra (022) 6599 2106
Maharashtra (022) 6599 2106
Gujarat, (079) 66052582
Chhatisgarh (045) 66052579
Daman and Diu, (065) 66052576
Rajasthan (064) 66052565
West Bengal (072) 66052587
Andhra Pradesh (040) 66143831
Karnataka (044) 3072 7607
New Delhi, (011) 64649098
Andhra, Pradesh (040) 66143871
Madhya Pradesh, (0755) 4901122

DCB Bank Customer Care Timings

For Loans(Assets) Customers
– 8 AM to 8 PM (Monday to Saturday)

  • For Domestic Accounts (Liability) Customers – 8 AM to 8 PM (Monday to Sunday)
  • For NRI Customers – Available 24×7
  • Emergency Services – Available 24×7

DCB Bank Credit Card Customer Care

DCB Bank offers customers various ways to resolve their credit card queries. As a credit cardholder, you can contact customer care through any of the methods listed below.

You can call on the following toll-free numbers for any queries related to your credit card:

  • 1800 123 5363
  • 1800 209 5363

DCB Bank Credit Card International Helpline

If you are a cardholder overseas, you can address your credit card queries to the following office:

DCB Bank Limited,P.O. Box No.7643,Malad (west),Mumbai- 400064,India.Phone: +91 22 61271000

Redressal of Complaints and Grievance System

if you are having any issues that require to be self-addressed, get to bear with the client care associates of the bank through any of those channels:

Call the client service centre associated speak to government victimisation the phone banking range 022-6899 7777 or 040-6815 7777
Write your grievance to the bank at customercare@dcbbank.com
Submit your query/request online victimisation the compliant type on the market here: https://www.dcbbank.com/lms/complaint-for
Visit the closest branch of the bank and obtain your issues self-addressed. Use this branch locater to search out the closest branch – https://www.dcbbank.com/locate/index mode=branch
Write to the corporate at this communication address: DCB Bank restricted, P.O. Box No. 7643, Malad (West), Bombay – 400064, India

In case you register a grievance concerning the services offered by the bank through associates of the preceding banking channels and don’t receive a satisfactory resolution, you’ll obtain help from the Branch Operations Manager (BOM) or Relationship Manager (RM) of the branch wherever you have got an account.

If you don’t get a satisfactory resolution of your grievance from the branch or the client care centre, you’ll write to the Regional Officers & the Regional Nodal Officers Numbers from the subsequent table.