The Income Tax Department of India has looked into the matter of a lot of people complaining about not receiving their Income tax refunds. Even if the ITR was filed for the Financial year 2019 or for the Assessment year 2020-21 was errorless, there is still a chance that the refund has not been issued to some consumers. In such a scenario, there is a possibility that the portal may be waiting for the pre-validation of the bank account where the money has to go. This process has been implemented from the Assessment Year 2020-21.
There are also chances that the return has been filed without pre-validation. In that case, you need to follow a few steps and get the refund amount credited to you.
- Log-in to the e-filing portal with your credentials.
- Click on the ‘Prevalidate your Bank Account’ tab found under the Profile settings option.
- To pre-validate the bank account details, you will have to enter the details manually, after which the department will look into it and approve.
- Once the pre-validation is completed, you will receive an email about the same.
It is important to note that the PAN and bank account details should be in sync for the pre-validation to be completed. You should also note that the registered email address and phone number should be the same for both the bank account as well as the e-filing account. If there is more than one account that is pre-validated, it will appear so in the ‘Prevalidate your Bank account’ tab. You should only add the bank account wherein you wish to receive the refund, to avoid further confusion. It is a must for all to complete the e-verification of the ITR through Electronic Verification Code (EVC). This should be done so that the pre-validated bank account can be accessed to receive an OTP or a verification code.