Syndicate Bank has announced safety measures for workers and their customers in the event of the coronavirus outbreak. Syndicate Bank said ATM, branch banking, and doorstep banking would be banned and could be closed if necessary, depending on the situation. This is used to ensure minimal human contact. However, installing digital channels such as mobile banking and the Internet will remain open, Syndicate Bank said.
Launching the Pay Safe-Stay Safe campaign for its customers and medical support for its employees, Syndicate Bank said banks and ATMs are important places that are visited by the general public. These human interactions may be an obstacle to preventing the rapid spread of the virus as feared by medical organizations, it adds.
The borrowers of syndicate bank loan products such as Syndicate Bank Personal Loan, Syndicate Bank mortgage loan, and other loan products were advised by the employees of the bank to pay the EMIs from their mobile phones while sitting at home maintaining the social distancing.
The syndicate Bank has stated that about 50 percent of its employees will be present at each branch on any given day and that no significant role will be played in the implementation of the home-based policy.
We have reached out to a few hospitals by telephone to consult a doctor for a first consultation if one of our staff members shows any symptoms. We will also assist in organizing the exams, as required, says syndicate Bank.
If any worker is found to be positive, paid leave will be granted for treatment. Meanwhile, all branches and offices have been advised to close their doors before 7 pm and ensure adequate sanitation measures are available in the area, he added.
Syndicate Bank said its branches would not offer book printing services to avoid contact with stakeholders and ask customers to use these facilities.
Syndicate Bank will continue to do whatever it takes to prevent the spread of the virus while ensuring customer service and employee safety are met simultaneously, said Mrutyunjay Mahapatra, MD, and CEO, Syndicate Bank.
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