Capital Small Finance Bank Personal Loan Customer Care Number

Recently, Capital Small Finance Bank merged with IDFC Bank and is now known as IDFC First Bank. Depending on your qualifications, you can demand loan amounts ranging from Rs.1 lakh to Rs.25 lakh. Requests can be submitted electronically easily and can be accepted in just 2 minutes. Tenures for repayment vary from 1 year to 5 years.

Toll-free number:+91-181-5051111

Email: [email protected]

Capital Small Finance Bank Customer Care Numbers

With its headquarters in Chittoor, Capital Small Finance Bank is a big private Indian bank. On 01-07-2006, Capital Small Finance Bank was established. The bank has over 0 branches and 0 ATMs nationwide. 0 crore of gross properties.

CONTACT NUMBERS –+91-181-5051111

Capital Small Finance Bank Personal Loan Customer Care for NRIs

NRI customers can also raise and fix their issues through telephone banking. Capital Small Finance Bank customers living abroad can call the helpline number listed below:

Submitting a Complaint about Capital Small Finance Bank Personal Loan

  • Go to the form for the Complaint Section on the bank’s official website.
  • Choosing whether or not you are a new bank customer
  • Fill in fields that are applicable to complaints and issues, such as name, email ID, mobile phone.
  • Click ‘Submit’ please.

Online Assistance for Queries, Feedback, or Complaints

Customers can use the Personal Loan Capital Small Finance Bank customer support by cell phone, by phone and by mail, or by visiting the store in person. Clients should definitely write an email from the Capital Small Finance Bank website itself for customer support. To answer any questions or inquiries, customers can also contact the bank from their mobile banking account. It is feasible to contact the customer service department.

Grievance Redressal

Level 1-

Suppose customers are faced with any questions or complaints regarding any of the Bank’s products or services or are forced to report any fraud or complaint. In any event, they can do so by calling the customer service department or directly to the bank’s branch.

Level 2-

They may escalate their complaint to the Customer Service Department Manager if customers do not receive a timely reply or if the reply received from the above contact is unsatisfactory.

Level 3-

The next level of advancement is the Nodal Officer of the respective region or the Principal Nodal Officer.

Level 4-
This is the greatest degree of open escalation within the Bank. Customers are able to give their questions to the respective department heads of the bank.

Principal Nodal Officer Details

Capital Small Finance Bank Limited
Midas Corporate Park, IIIrd Floor,
37, G.T.Road,
Jalandhar – 144001

Toll-free number:+91-181-5051111

Email: [email protected]

Capital Small Finance Bank Personal Loan Customer Care FAQ’s

Table of Contents [show]