Central Bank of India Personal Loan Customer Care

Central Bank of India Personal Loan Customer Care Number

You can always refer to the customer care centre for help when you get a personal loan from the bank. To know your loan status or learn how the EMIs operate, you should dial their toll-free numbers. A personal loan borrower will get quality assistance right from the application period with the aid of the customer service facility of the bank before the full loan repayment is made. You will find out about the status of your personal loan application, loan interest rate, loan disbursement process, loan EMIs, method of loan repayment, technical difficulties while paying, etc. 

This service has been launched by the bank so that you do not have to go to an individual branch of the bank. Instead, you can relax in the safety of your home and get easy remedies for your loan issues. You will be able to use this facility if you still wish to discuss the interest rate on your loan. 

You should go ahead and get assistance from the customer service staff at the office if you wish to visit a branch of the Central Bank of India.

Central Bank of India Customer Centre Number: 1800 110 001, 1800 180 1111

Central Bank of India Customer Care Numbers

City	Customer Care Number
Ahmedabad	1800-200-1911
Bangalore	1800-200-1911
Bhopal	1800-200-1911
Chandigarh	1800-200-1911
Delhi	1800-200-1911
Goa	1800-200-1911
Hyderabad	1800-200-1911
Kolkata	1800-200-1911
Vizag	1800-200-1911

Central Bank of India Personal Loan Customer Care for NRIs

Submitting a Complaint for Central Bank of India Personal Loan

• At the first step, the complaint is first sent to the Branch Manager’s notice for urgent redress.
• The customer may contact the Regional Office if no reply is received within 5 days or if a suitable reply is not received.
• If no reply is received within 10 working days or an unsatisfactory reply is received, the customer can contact the Zonal Office for redress.
• If the customer does not receive a reply within 15 working days, or if the Zonal Office reply is unsatisfactory, the customer will further contact the Central Office.
• The next level of escalation is a conversation at the following address with the CCSO,
  Chief Customer Service Officer
  Central Bank of India
  2nd Floor,
  Mumbai Main Office,
  Fort, Mumbai – 400023

Online Assistance for Queries, Feedback or Complaints

Customers may reach customer service from the Central Bank of India via email, phone and post, or by visiting the branch in person. Consumers can give client assistance via email from the website of the Central Bank of India itself. In order to answer any concerns or grievances, consumers can also contact the bank via their telephone banking number.

You can contact Dialabank for any kind of assistance around the clock by calling on 9878981166.

Grievance Redressal

In the unlikely event, your question or complaint has not been answered satisfactorily by customer care; customers may contact the Bank’s Grievance Redressal Officer by email, phone, or letter. Customers can send emails about the complaint from the Central Bank of India website itself by filling up a form. Customers can also mail their complaints to the Grievance Redressal Officer at the following address, and they will receive a response within 10 working days.

Principal Nodal Officer Details

ZONE	OFFICER	CONTACT DETAILS
AHMEDABAD	KAMLESH GUPTA	9785926160 Email: [email protected]
BHOPAL	KUMAR GAURAV	7975777412 Email:[email protected]
CHANDIGARH	GIRIRAJ P MEENA	9988883823 Email:[email protected]
CHENNAI	VISHAL MITTAL	7988050660 Email:[email protected]
DELHI	VILASH SHARMA	8826107993 Email:[email protected]
KOLKATA	BISWANATH ROY	7407000667 Email:[email protected]
LUCKNOW	VINOD JOSHI	7339402506 Email:[email protected]
PATNA	TARKESWAR KUMAR SINGH	7360065150 Email:[email protected]
PUNE	AKSHI DEKA	2026131611 Email:[email protected]

Central Bank of India Personal Loan Customer Care FAQ’s