Dhanlaxmi Bank Personal Loan Customer Care

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Dhanlaxmi Bank Personal Loan Customer Care

Dhanlaxmi Bank Personal Loan Customer Care Number

Dhanlaxmi Bank gives the best in class services to its customers by providing customer care numbers accessible to its clients who need clarification on its Loans. The customer care number is 0487-6613000. This service is available for the customers 24*7 anytime they any assistance a call will help them reach out to the designated representative who will guide them through it. Dhanlaxmi Bank is among India’s best and oldest banks that strive to make accessible various services to its customers. the customers can contact the bank through multiple channels to get clarity on their Loan or through the Dhanlaxmi Bank Personal Loan Customer Care Number

Dhanlaxmi Bank Personal Loan Customer Care

Dhanlaxmi Bank Customer Care Numbers

Here is a list of numbers that are made available by the Dhanlaxmi Bank to the customers for customer support:

Service Numbers
Instant Account Balance +91 8067747700
To get 3 months bank statement +91 8067747711
One day Statement +91 8067747733

Dhanlaxmi Bank Overseas Personal Loan Customer Care for NRIs

Submitting a Complaint about Dhanlaxmi Bank Personal Loans

The complaint submission with Dhanlaxmi Bank personal loans is super easy. All you need to do is follow the given steps, and the bank acknowledges your complaint. A three-way process can be adopted to bring your issue to the authority’s notice:

Step 1: Report a complaint you can do by calling on the mentioned numbers. And alternatively, you can lodge your concern through email to the concerned department. In addition to which posting a letter is also an option in a formal format to the respected address of the bank branch.

Step 2: If the issue doesn’t get resolved in the first step, escalate to the Grievance Redressal cell, where the concerned authorities deal with and look after your problems.

Step 3: Now, in case your issue remains unresolved, then escalate your problems to the Principal Nodal Officer, who will look after your concerns.

Online Assistance for Queries, Feedback, or Complaints

The Dhanlaxmi Bank being a testimony of best-in-class service, provides the best products and services. The different online platforms vis emails, phone, and posts or simply by visiting the branch in person to address their grievances. Moreover, you can mail the Dhanlaxmi Bank from the official website itself.

You can contact Dialabank for any assistance around the clock by calling on 9878981166. Whether it’s regarding personal loan interest rate, EMI calculation, tenure, Personal loan eligibility, etc., all your queries will be solved by professionals.

Grievance Redressal 

The Grievance Redressal Cell is comprised of a very defined and unembellished process. Which subsequently leads to the solution to the customer’s issue. The grievance can be addressed through different means. The customers can resort to :

  • Contact the customer care number 24*7 throughout the year.
  • Fill the online form at the grievance cell.
  • Email the bank at their complaint cell.

The Grievance Redressal process is as mentioned below:

  • Contacting the bank branch on the concerned department’s email address customercare@dhanbank.co.in
  • If in case the response is unsatisfactory, then escalate the concern to customer.complaint@dhanbank.co.in
  • If a satisfactory answer is still not received, contact the Nodal Officer and further Principal Nodal Office.

Principal Nodal Officer Details

The following are the registered head offices of Dhanlaxmi Bank for complaint addressing:

City Branch Address
Thrissur Dhanlaxmi Bank Ltd. Dhanlaxmi Buildings Naickanal, Thrissur 680 001
Mumbai Dhanlaxmi Bank Ltd. Thirumalai House, Ground Floor, Near Sion Hill Fort, Road No. 29 Sion (E), Mumbai
Kochi Dhanlaxmi Bank Ltd. Dhanlaxmi Buildings, Near A R Camp Office, Marine drive, Kochi
Bangalore Dhanlaxmi Bank Ltd., No. 58/A, Vishnupriya Arcade, 18th Main, 6th Block, Koramangala, Bangalore
Chennai Dhanlaxmi Bank Ltd. 104 and 107, Om Shakthi Tower, Anna Salai, Kerala

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