ICICI Personal Loan Customer Care

ICICI Personal Loan Customer Care Number

ICICI Bank individual advance client care number is 1860-120-7777. Guests can check their credit subtleties or application status by dialling this number. For any pending inquiries, you can call 1800-200-3344 between 9:00 a.m. to 6:00 p.m. (from Monday to Friday).

ICICI Customer Care Numbers

If you are a client from one of the accompanying urban areas, you can connect with ICICI Customer Care through the accompanying helpline numbers for any inquiries concerning Dialabank Personal Loan.

Ahmedabad 079-33667777
Bengaluru  080-33667777
Bhopal 0755-3366777
Bhubhaneshwar 0674-3366777
Chandigarh 0172-3366777
Chennai 044-33667777
Dehradun 0135-3366777
Delhi 011-33667777
Ernakulam 0484-3366777
Gurugram 0124-3366777
Hyderabad 040-33667777
Jaipur 0141-3366777
Kolkata  033-33667777
Lucknow 0522-3366777
Mumbai 022-33667777
Panaji 0832-3366777
Patna 0612-3366777
Raipur 0771-3366777
Ranchi 0651-3366777
Shimla 0177-3366777

ICICI Personal Loan Customer Care for NRIs

USA 1866 42424 48
Canada 1866 42424 48
UK 0 8081 314 151
Australia 011 800 0424 2448
Singapore 800 101 2553
UAE 8000 9114 001

Submitting a Complaint for ICICI Personal Loan

Stage 1: Contact the client care division through any of the numbers referenced previously.

Stage 2: If your question isn’t settled, contact the complaint redressal group.

Stage 3: If you don’t get with the group inside four working days, contact the head of telephone banking administrations.

Stage 4: If your issue stays uncertain, contact the head nodal official.

Online Assistance for Queries, Feedback or Complaints

Clients can contact ICICI Bank client care through email, telephone, and post or by visiting the branch face to face. Clients can email client care from the ICICI Bank site itself. Clients can likewise call the bank on their telephone banking number for settling any inquiries or objections. For any assistance regarding your personal loan, you can contact on this number 9878981166.

Grievance Redressal

ICICI offers a 3-level complaint redressal measure. On the off chance that your concern is tackled in the main level itself, you don’t need to continue further. Here are how it works:

Level 1: If you are not happy with the client care’s reaction, you can straightforwardly send an email to the bank through the “grumblings” segment. Try to expand on your issue in detail.

Level 2: If you are unsatisfied with the reaction, you can keep in touch with the head of telephone banking administrations, Mr Subhendu Tripathy. To do this, you have to download a form from the bank’s site, express your complaints in detail, sign it, and send it to Mr Subhendu Tripathy, ICICI Bank Ltd., Phone Banking Center, ICICI Bank Tower, Financial District, Gachibowli, Hyderabad 500032.

It would be best if you additionally raised a solicitation on the entry to finish the application. For that, you should fill in the grievance reference number and application/account number. The bank will hit you up in 4 working days from the date of accepting the structure.

Level 3: If you are as yet not happy with the reaction, you can keep in touch with Mr Vinay M More, the Principal Nodal Officer. The cycle is like the one above, simply that you need to put an alternative reference number. Make a point to fill in the structure with all the necessary subtleties. You can convey it to Mr Vinayak M More, Principal Nodal Officer, ICICI Bank Ltd., ICICI Bank Towers, Bandra Kurla Complex, Bandra (East), Mumbai 400051.

Principal Nodal Officer Details

Mr S. Roy

General Manager, Head Credit Cards and Personal Loans

Telephone: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. other than bank holidays)

Email: [email protected]

Head of North Zone

Mr Atul Arora (NCR)

General Manager

Telephone: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. other than bank holidays)

Email: [email protected]

Mr Vishal Batra (Rest of North)

Joint General Manager

Telephone: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. other than bank holidays)

Email: [email protected]

Head of South Zone

Mr Viral Rupani

General Manager

Telephone: 080-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding bank holidays)

Email: [email protected]

Mr Sidharatha Mishra

Joint General Manager

Telephone: 040-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. other than bank holidays)

Email: [email protected]

Head of West Zone

Mr Bharat Sharma (Greater Mumbai)

General Manager

Telephone No: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding bank holidays)

Email: [email protected]

Mr Raghav Singhal (Rest of West)

General Manager

Telephone: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. other than bank holidays)

Email address: [email protected]

Then again, you can keep in touch with the business heads or top of the individual advance division to get your complaints understood. You will regularly get a reaction inside four working days.

ICICI Personal Loan Customer Care FAQ’s