IDFC First Bank Personal Loan Customer Care

⋆ Interest Rate 9.99% ⋆

Check Special Offers During COVID-19

      I have read the Privacy Policy & Agree to Terms & Conditions and authorize Dialabank & its partner institutions to Call or SMS me with reference to my application.

      Why us?

      Rates as low as 9.99%*
      Loans Up to 30 Lacs
      Same Day Disbursal
      Doorstep Service
      Unbiased Experts Advice

      IDFC First Bank Personal Loan Customer Care Number

      IDFC Bank provides on-call customer support with customer care number 1800 419 4332 with a highly skilled and reliable team that provides instant solutions to any doubt, query, or grievances of the customer regarding IDFC First Bank Personal Loan. The customer care service is available for the customers anytime from 9:00 am to 8:00 pm customers can call and clarify their doubts from Monday to Saturday. These services are provided to the customers s that any information regarding Dialabank Personal Loan reaches put to the customer. The IDFC First Bank makes sure that every customer gets their share of information, and they can freely raise queries on the personal loan with IDFC First Bank Personal Loan Customer Care Number.

      IDFC First Bank Customer Care Numbers

      If you have any questions or any complaint you must call on the customer care number to get clarity on the same.

      LOB Helpline Number
      Personal Banking 1800 419 4332
      Rural Banking 1800 419 8332
      Overseas Banking Phone Number +91 22-60014332
      Wholesale Banking Phone Number 1800 419 7332
      Helpline Number 1860 500 9900
      Loan Tracking 1800 103 2791

      IDFC First Bank Personal Loan Customer Care for NRIs

      With the facility of customer care for NRIs, the NRIs can conveniently raise and solve queries regarding IDFC First Bank Personal Loan.

      Country Toll-Free Phone Number
      USA 18337039805
      Canada 18337039811
      Singapore 800 101 4006
      UK 0 8000 478 414
      Australia  1800314585
      UAE 8000 187 922
      Saudi Arabia 8008500980

      Submitting a Complaint for IDFC First Bank Personal Loans

      Here is how you can complain with IDFC First Bank:

      Step 1: Reach out to the Bank’s customer service and dial the numbers provided for customer support.

      Step 2: Immediately hit the grievance redressal option in case satisfactory solutions were not provided.

      Step 3: You may reach out to the Circle Nodal Officer if the solution was not satisfactory at the base level.

      Step 4: Direct a mail to the Circle Nodal Officer if the concern wasn’t clarified in previous steps.

      The Nodal Officer can be approached through the mentioned channel.

      The IDFC Bank customer service provides the desired solutions to its customers in a hassle-free and convenient manner regarding the Personal Loan. The committed customer care providers at IDFC First Bank leave no stone unturned in providing desired solutions to its customer’s issue/query. For any clarification needed regarding the Personal Loan, one must reach out to the designated customer service. The knowledgeable service providers will guide you through the process as per the standard bank policies and guidelines.

      Online Assistance for Queries, Feedback, or Complaints

      The IDFC First Bank customers have various options to contact the bank via phone call, SMS, mail, and post or by physically visiting the branch itself. The customers can direct mail to the official mail Id of the bank from the bank website. For immediate solutions to your issues, you can seek the solution on the telephonic conversation via a phone call where a bank representative will reach you, or you can take assistance from Dialabank by calling on this number 9878981166.

      Grievance Redressal 

      The IDFC Bank looks forward to the speedy solution of the customer issues. However, the redressal of customer complaints sometimes stretches long. Hence, a multi-phase framework has been designed to address the customer issues based on the satisfactory outcome that the customer is anticipating.

      Step 1: The basic phase involves communicating through three different channels that engage the customer in a two-way conversation, i.e. chat box, phone call and physically visiting the bank branch to seek solutions to the problems in the first attempt. The bank branch can be located online through the official website.

      Step 2: The customer as per the escalation mechanism must write to the Nodal Officer of the bank if the available solution was not satisfactory at the first phase. You can either mail or write a letter to the Nodal Officer and extract the mail ID from the official bank website. You must write to the respective Nodal Officer of the selected branch regarding the complaint.

      Step 3: If the solutions were not pleasing enough in the previous phases, you might reach out to the Principal Nodal Officer expressing your identified grievance.

      Principal Nodal Officer Details

      The redressal cell is designed to address the customer’s concerns. Still, in case it fails to satisfy the customer in any manner, the Principal Nodal officer located in your state must be approached either via email or directly through a letter. The Nodal Officers across India and their address are mentioned as below:

      Branch Nodal Office Address
      Ahmedabad Ground and Mezzanine Floor, Sun Square Complex, Off C.G. Road, Ahmedabad, 380006
      Bangalore IDFC Bank Ltd, 79 Residency Road, Richmond Town, Bangalore, 560025
      Bhopal IDFC Bank Ltd, Unit No. 302-302 A, 3rd Floor, C/o Mr Pramod Kumar Sethi, Megapolis Square, 579 MG Road, Indore, Madhya Pradesh, 452001
      Bhubaneshwar IDFC Bank Ltd., 64B, 1st Floor, Ballygyung, Circular Road, Kolkata
      Chandigarh IDFC Bank Ltd, The Capital Court, Olof Palme Marg, Munirka, New Delhi
      Chennai IDFC Bank Ltd, 79Residency Road, Richmond Town Bangalore, 560025
      Guwahati IDFC Bank Ltd, 64B, 1st Floor, Ballygyung Circular Road, Kolkata
      Hyderabad IDFC Bank Ltd, 79 Residency Road, Richmond Road, Bangalore, Bangalore
      Jaipur IDFC Bank Ltd, 8th Floor, Building No.1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West Thane 400708

      IDFC First Bank Personal Loan Customer Care FAQ’s