Indusind Personal Loan Customer Care

Indusind Personal Loan Customer Care Number

IndusInd Bank’s personal loan customer care numbers are 1860 267 777777 (within India). Customers of Premium Banking should call 1860 267 7777 (within India) to explain their questions or to report a complaint.

IndusInd Bank has set up a special toll-free customer service helpline number for customers to contact bank representatives and obtain the necessary details for easy access to information and question resolution about the personal loan. The toll-free number for clients to dial is 1860 267 7777.

Alternatively, clients (within India and NRIs) can also contact IndusInd Bank’s customer care unit via email on the given IDs. Customers located in India may contact [email protected] by email.

When the customer service team has processed the same, consumers will get an acknowledgement to their inbox. For some form of help, assistance or to put some personal loan-related grievance to the attention of customer service at any time, consumers can contact customer care at any time.

Indusind Customer Care Numbers

City	Customer Care Number
Agra	1860-500-5004/ 022-44066666
Delhi	1860-500-5004/ 022-44066666
Mumbai	1860-500-5004/ 022-44066666
Patna	1860-500-5004/ 022-44066666
Pune	1860-500-5004/ 022-44066666
Raipur	1860-500-5004/ 022-44066666
Udaipur	1860-500-5004/ 022-44066666
Varanasi	1860-500-5004/ 022-44066666
Vizag	1860-500-5004/ 022-44066666

Indusind Personal Loan Customer Care for NRIs

Country	Toll-free number
United Kingdom	08000478670
United States of America	18337666682
United Arab Emirates	8000183019
Canada	18337666683
Australia	1800317547

Submitting a Complaint for Indusind Personal Loan

• Go to the form for the Complaint Form on the bank’s official website.
• Choosing whether or not you are a new bank customer
• Fill in fields that are applicable to concerns and concerns, such as name, email ID, cell phone.
• Click ‘Submit’ please.

You can contact the nodal officers through the following channels:

You may contact the Principal Nodal Officer at the corporate level, who addresses concerns about the bank.

Ms. Anita Verghese,
Executive Vice President, Banking Operations
IndusInd Bank Ltd.
701/801 Solitaire Corporate Park,
167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,
Chakala Andheri (East), Mumbai – 400 093
E-mail: [email protected]
Tel. No.: (022) 6641 2200, 6641 2319

Online Assistance for Queries, Feedback or Complaints

Customers can contact Indusind Bank customer support via email, phone, and post, or through visiting the branch in person. Consumers should email customer support from the Indusind Bank website itself. Customers can also contact the bank via their telephone banking number to address any questions or complaints.

You can contact Dialabank for any kind of assistance around the clock by calling on 9878981166.

Grievance Redressal

Stage 1: Via any of the following networks, clients should file their complaints: 

Register at the branch in which the account is kept 

Ask the Manager of the Branch 

Call the following numbers at the Contact Centre:

General Banking : 1860 500 5004 / 1800 209 0061 / 022 44066666 (Outside India)

Exclusive Banking : 1860 267 7777 / 022 4220 7777 (Outside India)

• Send e-mail to Contact Centre at [email protected] 
• NRI customers may send e-mail at [email protected] 
• Exclusive customers may e-mail at [email protected] 

Stage 2: If the Branch or Call Center is unable to provide you with a sufficient response within 7 working days, via the Head of Customer Service, you should escalate the matter to the Regional Heads:

E-mail to [email protected] or Write to

Head – Customer Care

OPUS Center 47, Central Road,

Opp. Tunga Paradise Hotel MIDC

Andheri (East) Mumbai 400093

Stage 3: If you may not receive a satisfactory response from Head – Customer Service within 7 days, you can call or write to the Nodal Officer using the following contact details:

Executive Vice President & Principal Nodal Officer

IndusInd Bank Ltd.

701/801 Solitaire Corporate Park,

167, Guru Hargovindji Marg,

Andheri-Ghatkopar Link Road,

Chakala Andheri (East)

Mumbai – 400 093

E-mail: [email protected]

Tel. No.: (022) 6641 2200, (022) 6641 2319

Fax: (022) 6641 2318

The Nodal Officer shall, within 7 working days, seek to settle the matter to the satisfaction of the complainant. If it takes more time for the case to be investigated, the complaint must be accepted by mentioning the need for more time to respond. If the complaint is not resolved within one month of the date of the lodging of the complaint or the complainant is not happy with the reply, he/she will contact the Office of the Banking Ombudsman, appointed by the Reserve Bank of India.

Principal Nodal Officer Details

If you don’t get any response from managers of customer service, then you should escalate the matter to regional nodal officers who handle regional customer concerns. Their contact information is here.

Zones	Name & Address	Phone Number
Gujarat,  Dadra  and Nagar Haveli and Daman & Diu	Mr. Thomas Sebastian IndusInd Bank,2nd Floor, Parkar House, Beside Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 Email: [email protected]	079 61916706
Karnataka	Mr. Prabhu Sivaramakrishnan IndusInd Bank Ltd,4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 Email: [email protected]	080 – 30082662
Madhya Pradesh and Chattisgarh	Mr. Vikas Bhanpurkar IndusInd Bank Ltd, Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal – 462011 Email: [email protected]	0755-2550288
Odisha	Mr. Abhijit De IndusInd Bank 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 Email: [email protected]	0674-2362646
Himachal Pradesh, Punjab,   Chandigarh and  Panchkula, Yamuna  Nagar,         and Ambala Districts of Haryana.	Mr. Amit Kumar Sharma IndusInd Bank Ltd. S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 Email: [email protected]	0172 5213129, 93578 50511
Tamil       Nadu, Union Territories    of Puducherry (except    Mahe Region)       and Andaman   and Nicobar Islands	Mr. Sivaraman Jayaraman 115, G.N. Chetty Road, T Nagar, Chennai – 600 001 Email: [email protected]	044-28346029
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland    and Tripura	Mr. Sandeepan Bhattacharjee IndusInd Bank Ltd. 2nd  Floor, Above Bata Showroom G S Road, Bhagagarh, Guwahati – 781005 Email: [email protected] sind.com	0361 2450049, 8486038043
Andhra Pradesh and Telangana	Mr. Anilkumar Tavvala IndusInd Bank Ltd, #1-10-72, 4th  Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad – 500016 Email: [email protected]	040-40916108
Rajasthan	Mr. Manish Mehta IndusInd Bank, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur – 302004 Email: [email protected]	0141-4182965
Uttar   Pradesh (excluding Ghaziabad    & Gautam Buddha  Nagar) & Uttarakhand	Mr. Deepak H Gupta IndusInd Bank Ltd, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow – 226010 Email: [email protected]	(0522) – 4933943
West Bengal and Sikkim	Mr. Rakesh Ranjan IndusInd Bank Ltd, Building no. 7, 3rd floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai EMail: [email protected]	033-30073382
Maharashtra and Goa	Mr. Rakesh Ranjan IndusInd Bank Ltd, Building no. 7, 3rd floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai Email: [email protected]	022-6641 2200 /022 6641 2217
Delhi, Jammu and Kashmir	Mr. Rajesh Kumar Mahajan IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 Email: [email protected]	011 49522500 Ext 519
Bihar and Jharkhand	Mr. Abhijit Chowdhury IndusInd Bank Ltd, Gayatri Mandir Road, Kankarbag Patna – 800 001 Email: [email protected], [email protected]	0612 303573
Kerala, Lakshadweep, Puducherry	Mr. Madhu Mathews IndusInd Bank Ltd, Vellayambalam Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram Email: [email protected]	0471-4100811, 919846265656
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts, Ghaziabad, Gautam Budh Nagar districts)	Mr. Rajesh Kumar Mahajan IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Square Mall, Vasant Kunj, New Delhi – 110070 Email: [email protected]	011 49522500 Ext: 519
Uttarakhand and districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)	Mr. Amit V Jain IndusInd Bank Ltd. Ground Floor, “Tyagi Market”, No.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004	0121-2603447, 9839111540
Chattisgarh	Mr. Brajesh Tiwari IndusInd Bank Ltd., Colors Mall, Ground floor, NH 43, Pachpadi naka Raipur – 492006	75662-82282, 0771 4024918
Jammu & Kashmir	Mr. Gaurav Arora IndusInd Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004	8716910000, 0191-2470248

Indusind Personal Loan Customer Care FAQ’s