Paytm Payments Bank Personal Loan Customer Care

Paytm Payments Bank Personal Loan Customer Care 

Paytm is a popular One97 Communications brand for consumers. The business is dedicated to digital mobile payments and e-commerce. This Indian brand began in Delhi/NCR in the year 2010. The business began by offering a mobile online recharge platform and bill payments. Considering that the business is not even a decade old, it has made a firm position in the online marketplace in no time. The business has over 200 million registered users in a short span of time and has been the largest mobile payment service provider in India.

Toll-free number: 0120–3888–388

Website: https://paytm.com/care

Paytm Payments Bank Customer Care Numbers

The number is the fastest way to get in contact with the customer service representatives of Paytm directly. A 24*7 customer service team is available at this number to assist Paytm users with everything. The number is available for the convenience of the consumer 24*7; however, the customer service team only contacts their customers from 10 AM and 8 PM. The helpline is available in both the English and Hindi languages for the convenience of clients.

Toll-free number: 0120–3888–388

Website: https://paytm.com/care

Paytm Payments Bank Personal Loan Customer Care for NRIs

Via telephone banking, NRI clients can also lift and address their issues. The helpline number mentioned below can be called by Paytm Payments Bank clients living abroad:

Toll-free number: 0120–3888–388

Submitting a Complaint about Paytm Payments Bank Personal Loan

• Go to the Complaint Section form on the official website of the bank.
• Choosing whether you’re a new bank client or not
• Fill in fields, such as name, email ID, cell phone, that are important to complaints and issues.
• Please press ‘Send’.

Online Assistance for Queries, Feedback, or Complaints

Customers can use the customer service of Personal Loan Paytm Payments Bank by mobile phone, by phone and by mail, or by personally visiting the shop. For customer service, customers can certainly write an email from the website of Paytm Payments Bank itself. Clients may also contact the bank from their mobile banking account to answer any questions or inquiries. Contacting the customer service department is possible. You can contact Dialabank for any kind of assistance around the clock by calling on 9878981166.

Grievance Redressal

Level 1-

Suppose customers are faced with any questions or concerns about any of the goods or services of the Bank or are required to report any complaints or fraud. In any case, by calling the customer service department or directly to the branch of the bank, they can do so.

Level 2-

If clients do not receive a timely reply or if the reply received from the above contact is unsatisfactory, they can escalate their complaint to the Customer Service Department Manager.

Level 3-

The Nodal Officer of the respective area or the Principal Nodal Officer is the next stage of progression.

Level 4-

This is the greatest degree inside the Bank of open escalation. Customers are able to give the respective department heads of the bank their questions.

Principal Nodal Officer Details

Paytm Payments Bank Limited,
V J Towers, A-6, Sector 125
Noida, Uttar Pradesh-201303
Email: nodalofficer@paytmbank.com**.
Phone Number: 0120-4809661

Paytm Payments Bank Personal Loan Customer Care FAQ’s