SVC Bank Personal Loan Customer Care

SVC Bank Personal Loan Customer Care

SVC cooperative bank also provides outstanding SVC Bank Personal Loan Customer Care services around the clock, in addition to providing a variety of banking products to meet the needs of customers. Using the 24 x 7 helpline number for any inquiries on personal loans, customers can contact the bank. SVC Bank Personal Loan Customer Care

24 x 7 SVC Bank Personal Loan Customer Care toll-free helpline number: 1800 313 2120.

SVC Bank Personal Loan Customer Care Number

City Number
Mumbai 6699 9999/7199 9999
Thane 7199 1000
Bengaluru 080-2667 6305 / 080-7123 1000
Pune 020-6060 6071 / 8237046072
Kolhapur 0231-265 9527 / 0231-266 7938
Aurangabad 0240-2970038 / 2970040
Nashik 0253-2353554
Ahmedabad 79-26871143 /42/40

Submitting a Complaint about SVC Bank Personal Loan

Step 1:

  • To settle a complaint, you may do so by calling the above numbers.
  • Preferably, you can email customer support from the bank’s site itself. A drop-down menu appears to encourage you to choose the form of complaint in order to do so. You can send it by clicking ‘submit’ to the SVC Bank Personal Loan Customer Care department once you have finished choosing it.

Step 2: If your problems are not tackled in the first step,

Escalating your argument to the bank’s Grievance Redressal Officer

Step 3: If the subject still remains unanswered,

Your argument to the nodal officers of the Principal Nodal Officer will escalate further.

Online Assistance for Queries, Feedback or Complaints

The SVC Bank Personal Loan Customer Care system can be used by customers via email, telephone and mail, or by going to the store in person. For client help, customers can definitely write an email from the SVC Bank website itself. Customers can also contact the bank via their telephone banking number to respond to any inquiries or concerns. Contacting the customer service department is also viable. YOU CAN CONTACT DIALABANK FOR ANY KIND OF ASSISTANCE AROUND THE CLOCK BY CALLING ON 9878981166.

Grievance Redressal

Level 1: 

For the convenience of clients and timely resolution of grievances, SVC Co-operative Bank provides a complaint book at each branch. All grievances noted in the complaint book are addressed within four days by the branch manager.

Level 2: 

If the concern stated in the book is not addressed within four days or is not up to the customer’s satisfaction, the matter can be escalated at the zonal level to the respective divisional manager.

Level 3: 

If the divisional manager does not satisfactorily address the complaint, the customer may further escalate the problem to the respective AGM or DGM.

Level 4: 

If the customer is still not happy with the settlement of the complaint, the banking ombudsman services provided by the RBI can be addressed.

Principal Nodal Officer Details

Mr Manoj M. Rane
AGM-Privilege Banking (Nodal Officer)
SVC Co-operative Bank Ltd.
Unit No.601-602-603
Dosti Pinnacle Plot No. E-7
Road No.22
Wagle Estate, Thane 400604
Contact : 71991454
Email: ranemam@svcbank.com

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