United Bank of India Personal Loan Customer Care
The United Bank of India (UBI), with its headquarters in Kolkata, West Bengal, is a government-owned bank. For any form of inquiries and grievances, clients who use the variety of banking services provided by the bank may contact the United Bank of India Personal Loan Customer Care department. The bank’s customer support department provides prompt solutions to different issues encountered by customers when using banking services. Let’s take a look at the various aspects of the customer service department of the United Bank of India.
United Bank of India Personal Loan Customer Care Number
An important aspect of every organisation is customer service. If a customer faces some issue, has any concerns about the personal loan of the bank or any other product, or wishes to even provide feedback, the United Bank of India Personal Loan Customer Care representatives are just a call away.
Toll-free phone number: 1800-345-0345
Contact phone number: 022-40429100 OR 18001033470
United Bank of India Personal Loan Customer Care Numbers for NRI Customers
Submitting a Complaint about United Bank of India Personal Loan
Step 1:
- You can do so to settle a query by calling the United Bank of India Personal Loan Customer Care numbers above.
- Instead, you can contact United Bank of India Personal Loan Customer Care from the bank’s site itself. A drop-down menu appears to let you pick the form of complaint in order to do so. You can send it by pressing ‘submit’ to the customer service department when you have selected it.
Step 2: If your problems are not solved by the first step,
Escalation of your argument to the bank’s Grievance Redressal Officer
Step 3: If there is still an unanswered query,
Your argument regarding the nodal officers of the Principal Nodal Officer will be further amplified.
Online Assistance for Queries, Feedback or Complaints
Customers could use the United Bank of India Personal Loan Customer Care system by email, phone and mail, or by visiting in person to the bank. Customers can certainly write an email from the Depend Money website itself for client support. To respond to any inquiries or complaints, customers may also contact the bank via their telephone banking number. Also feasible is contacting the United Bank of India Personal Loan Customer Service Department. YOU CAN CONTACT DIALABANK FOR ANY KIND OF ASSISTANCE AROUND THE CLOCK BY CALLING ON 9878981166.
Grievance Redressal
United Bank of India has an online redress platform for grievance redress where you can apply your complaint or enquiry and also monitor its status. In addition, the bank has several departments that handle customer complaints to ensure full customer satisfaction.
Customer Support Committee of the Board: It is the responsibility of this sub-committee of the Board to draught a Detailed Deposit Policy, integrates the issues and audits the policy every 3 years.
Standing Committee on Customer Service: This committee will have few other senior executives as well as some non-executives as members, with the bank’s Managing Director as the chairman.
Principal Nodal Officer Details
The issue should be brought to the attention of the Branch Manager concerned in order to lodge a complaint. It may be escalated to the Regional Grievance Redressal Officer if the case is not addressed within a reasonable period of time or is not sufficient.
Shri Rajesh Kumar Arora
General Manager (Operations and Service)
United Bank of India Head Office 4th floor, United Tower 11, Hemanta Basu Sarani Kolkata – 700 001
Phone number: 033 22487732
Email: address gmops@unitedbank.co.in
United Bank of India Personal Loan Customer Care FAQ’s
Table of Contents
- 1 United Bank of India Personal Loan Customer Care
- 2 United Bank of India Personal Loan Customer Care Number
- 3 United Bank of India Personal Loan Customer Care Numbers for NRI Customers
- 4 Submitting a Complaint about United Bank of India Personal Loan
- 5 Online Assistance for Queries, Feedback or Complaints
- 6 Grievance Redressal
- 7 Principal Nodal Officer Details
- 8 United Bank of India Personal Loan Customer Care FAQ’s