Bank of Baroda Personal Loan Customer Care

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      Bank of Baroda Personal Loan Customer Care

      A significant way to ensure that consumers are pleased with the services provided is Bank of Baroda Personal Loan Customer Care. Banks have a specialized team of customer support who assist clients who reach out to them. The 24×7 toll-free customer service numbers are 1800 258 4455 and 1800 102 4455 for Bank of Baroda. The dedicated toll-free number is 1800 102 7788 for clients of financial inclusion schemes.

      Bank of Baroda Personal Loan Customer Care Numbers

      For all sorts of phone banking facilities and other customer questions, the bank has toll-free numbers. You should call the telephone banking executive and make a service request if you have a question or a complaint. There will be no cost for the call when you contact the Bank of Baroda Personal Loan Customer Care using these numbers.

      • The toll-free number for personal loans and other services: 1800 22 3344/1800 102 4455/1800 258 44 55
      • The toll-free number for customers of PMJDY: 1800 102 7788
      • Toll free number for Debit cards: 1800 22 33 44/1800 258 44 55/1800 102 44 55

      Bank of Baroda Personal Loan Customer Care Numbers for NRI Customers

      For its NRI clients, Bank of Baroda Personal Loan Customer Care has a different helpline. To reach out to the bank, clients from overseas locations may use the following numbers:

      • +91 79-49044100
      • +91 79-23604000

      Submitting a Complaint about Bank of Baroda Personal Loan

      Step 1: 

      • You could do this by calling the above Bank of Baroda Personal Loan Customer Care numbers to address a complaint.
      • Conversely, you can email the Bank of Baroda Personal Loan Customer Care from the bank’s website itself. A drop-down menu appears to encourage you to choose the form of complaint in order to do so. You can send it by clicking ‘submit’ to the customer service department once you have finished choosing it.

      Step 2:

      • Moving up your issue by calling the bank’s Grievance Redressal Officer
      • Optionally, you should submit to The Grievance Redressal Officer at their address.

      Step 3:

      When the problem is still unanswered,

      • Your argument to the nodal officers of the Principal Nodal Officer will escalate further.
      • It is possible to use three media, e-mail, written complaint, and a phone call to do this. You may receive a response within 10 days.

      Online Assistance for Queries, Feedback or Complaints

      This is another strategy for collecting customer complaints produced by the bank. Customers have to visit the online portal here in order to provide the bank with their concerns or suggestions. The step-by-step directions on how to navigate the portal appear as follows:

      • Access the bank’s official website at https:/
      • On the homepage, click at the bottom of the page on the downward arrow button.
      • Tap on ‘Online Complaints/Feedback/SGRS’ after you have found the list of services at the end of the page.
      • You can find various options on the resulting tab, such as ‘Submit Complaint’,’ Provide Suggestion’,’ Provide Input’, etc.
      • To provide the bank with your suggestion or concern, click on the respective links.
      • You need to include your basic information such as account form, account number, type of complaint, etc. if you want to raise a complaint.
      • You should wait for the bank to continue with the resolution procedure once you have raised the complaint or feedback.


      Grievance Redressal

      The grievance redress mechanism of the Bank of Baroda has unique levels of escalation provided as follows:

      Level 1: At the first level, using the above methods, you contact the Bank of Baroda Personal Loan Customer Care department. To air your concerns or questions to the bank, you can either use the toll-free number or the online portal.

      Level 2: If at the first step, your concern or inquiry is not answered satisfactorily, you can escalate it to the regional level using the online complaint management system. Here to settle your complaint, you need to include your unique tracker ID.

      Level 3: If your complaint or question is still not addressed properly, you may use the unique tracker ID provided at level 1 of the complaint to escalate it to the zonal level. This can also be achieved using the online framework for handling grievances or via the contact centre.

      Level 4: You can escalate the problem further to the Principal Nodal Officer of Bank of Baroda if you are not happy even after Level 3. You can use the email ID: [email protected] to communicate to the Principal Nodal Officer.

      Principal Nodal Officer Details

      City Address and Contact Details
      Ahmedabad Shri. M L Meena
      Dy. General Manager,
      Bank of Baroda,
      Zonal Office,
      6th floor, Bank of Baroda Tower,
      Nr. Law Garden, Ellis bridge,
      Ahmedabad 380 006 (Gujarat).
      Tele. No: 079 -26473186
      Email: [email protected]
      Bengaluru Shri.Sudarshan S A
      General Manager
      Bank of Baroda,
      Zonal Office,
      2nd Floor, Vijaya Tower, 41/2 MG Road,
      Bengaluru-560 001 (Karnataka).
      Tele. No: 080-25011555
      Email: [email protected]
      Bhopal Shri. Pramod Sharma
      Dy. General Manager
      Bank of Baroda,
      Zonal Office,
      Plot no.202,
      Ganga Jamuna Complex,
      Maharana.Pratap.Nagar, Zone-1,
      Bhopal-462011 (Madhya Pradesh).
      Tele No. 0755-4252643
      Email: [email protected]
      Chandigarh Shri. O P Khatkar
      Deputy Zonal Head,
      Bank of Baroda,
      Zonal Office,
      Chandigarh Zone,
      SCO -185-187, Sector 9C,
      Tele. No. 0172-2717324
      Email: [email protected]
      Chennai Shri. Priya Kumar B
      Assistant General Manager,
      Bank of Baroda,
      Zonal Office,
      Baroda Pride,
      41, Luz Church Road,
      Chennai 600 004 (Tamilnadu)
      Tele: 044 – 23454212
      Email: [email protected]
      Dehradun Shri. Suraj Kumar Srivastava
      Deputy General Manager,
      Bank of Baroda,
      Regional Office,
      410, Indira Nagar Colony,
      Dehradun – 248001,
      Tele No: 0135-2769952
      Email: [email protected]
      Hyderabad Shri. J Ramgopal
      Dy. General Manager,
      Bank of Baroda,
      Zonal Office,
      H No. 3-6-289,
      Kareem Manzil,
      Hyderguda, Hyderabad – 500029 (Telangana)
      Tele No: 040 – 23287202.
      Email: [email protected]
      Jaipur Shri. Yogesh Agrawal
      Deputy General Manager,
      Bank of Baroda,
      Zonal Office,
      Baroda Bhawan,
      Plot No. 13,  Airport plaza,
      Tonk Road, Durgapura,
      Jaipur -302018
      Tele No.: 0141-2727103
      Email: [email protected]

      Bank of Baroda Personal Loan Customer Care FAQ’s