American Express Personal Loan Customer Care

American Express Personal Loan Customer Care Number

American Express offers a-list monetary items and has a solid client service framework to help clients with their necessities. There are numerous channels to connect with the American Express group and explain their inquiries on this number 18004192122.

American Express Customer Care Numbers

For more details of your loan, you can go through the official website of Dialabank.

American Express Personal Loan Customer Care for NRIs

To check Personal Loan Interest Rate for all central banks, you can visit Personal Loan Interest Rates.

Submitting a Complaint for American Express Personal Loans

American Express has a 2-venture measure, which you can follow to give criticism or raise an objection.

Stage 1: Raise a grievance; you can do as such by calling the previously mentioned numbers. On the other hand, you can email client care from the bank’s site itself. A dropdown menu will show up for you to choose the idea of the grievance. Then, you can send it to the client care division by clicking “submit” whenever you are finished selecting.

Stage 2: If the issue stays uncertain, Further raise your grumbling to the nodal officials of the Principal Nodal Officer. It should be possible through three channels – email, composed protest, and call. You can anticipate a reaction within ten days.

Click here to know more about personal loan eligibility

Online Assistance for Queries, Feedback or Complaints

Clients can contact American Express client care through email, telephone, and post or by visiting the branch face to face. Clients can email client care from the American Express site. Clients can likewise call the bank on their telephone banking number for settling any questions or objections. For more queries, you can contact the Dialabank directly on this number 9878981166

You can calculate your EMI here: Personal Loan EMI Calculator

Grievance Redressal

American Express targets settling grievances in 30 days to guarantee consumer loyalty. There are different channels through which a grievance can be enlisted with American Express, and acceleration focuses on the off chance of no agreeable reaction.

24 hours Call Center +91124–2801800/1800 419 3646 and Complaint Escalation Details

Principal Nodal Officer Details

To give real help and fulfilment to its clients, Amex Bank has set up a complaint redressal cell. If the helplines above couldn’t react to your inquiry/grumbling agreeably, you can raise the issue to the Manager – Executive Correspondence Unit. For this, you can compose a letter/email or approach the number gave beneath.

Ms Shilpi Rehani/Ms. Pooja Dubey Manager – Executive Correspondence Unit, American Express Banking Corp.
Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph-II Gurgaon – 122002 (Haryana)
Telephone No. 0124-3362044 and 0124-3362172 Email: Manager-Customerservicesindia@aexp.com

• If still dissatisfied, further escalation can be addressed to-.

Mr Ashish Pandey Head – Customer Services American Express Banking Corp.
Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph-II Gurgaon – 122002 (Haryana)
Email: Head-Customerservicesindia@aexp.com

• In case a satisfactory solution has not been provided in this stage, one can contact the nodal officer-

Mr Vineet Dhamija E-mail ID: AEBCNodalOfficer@aexp.com
Fax No: 0124-2801144 Telephone no: 0124-4190044 (Monday to Friday 8:30 to 5:00 pm)
Address: American Express Banking Corp. Cyber City, Tower “C”, DLF Bldg. No.8, Sector – 25, DLF City Phase – II, Gurgaon – 122002 (Haryana)

American Express Personal Loan Customer Care FAQ’s