American Express Personal Loan Customer Care

⋆ Interest Rate 9.99% ⋆

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      Rates as low as 9.99%*
      Loans Up to 30 Lacs
      Same Day Disbursal
      Doorstep Service
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      American Express Personal Loan Customer Care Number

      American Express offers a-list monetary items and has a solid client service framework to help clients with their necessities. There are numerous channels through which one can connect with the American Express group and explain their inquiries on this number 18004192122.

      American Express Customer Care Numbers

      For more details of your personal loan, you can go through the official website of Dialabank.

      American Express Personal Loan Customer Care for NRIs

      U.S.A. 18554782353
      U.K. 00-8007562970
      France 00-800914323
      Australia 11-800205898
      Hong Kong 1-800905903
      Singapore 1-8001012672
      Japan 531161280
      Saudi Arabia 8008146320
      China 108007141786
      Germany 8001830795
      Italy 800870895
      Canada 18553381204

      Submitting a Complaint for American Express Personal Loans

      American Express has a 2-venture measure, which you can follow to give criticism or raise an objection.

      Stage 1: Raise a grievance, you can do as such by calling the previously mentioned numbers. On the other hand, you can email client care from the bank’s site itself. A dropdown menu will show up for you to choose the idea of the grievance. Whenever you are finished choosing, you can send it to the client care division by clicking “submit”.

      Stage 2: If the issue stays uncertain, Further raise your grumbling to the nodal officials of the Principal Nodal Officer. It should be possible through three channels – email, composed protest, and call. You can anticipate a reaction inside ten days.

      Online Assistance for Queries, Feedback or Complaints

      Clients can contact American Express client care through email, telephone, and post or by visiting the branch face to face. Clients can email client care from the American Express site. Clients can likewise call the bank on their telephone banking number for settling any questions or objections. For more queries, you can contact directly to the Dialabank on this number 9878981166

      Grievance Redressal

      American Express targets settling grievances in 30 days to guarantee consumer loyalty. There are different channels through which a grievance can be enlisted with American Express and acceleration focuses on the off chance that there is no agreeable reaction.

      24 hours Call Center +91124–2801800/1800 419 3646 and Complaint Escalation Details

      Principal Nodal Officer Details

      To give real help and fulfilment to its clients, Amex Bank has set up a complaint redressal cell. If the helplines gave above couldn’t react to your inquiry/grumbling agreeably, you can raise the issue to the Manager – Executive Correspondence Unit. For this, you can compose a letter/email or approach the number gave beneath.

      Ms Shilpi Rehani/Ms. Pooja Dubey Manager – Executive Correspondence Unit, American Express Banking Corp.
      Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph-II Gurgaon – 122002 (Haryana)
      Telephone No. 0124-3362044 and 0124-3362172 Email: [email protected]

      • If still dissatisfied, further escalation can be addressed to-.

      Mr Ashish Pandey Head – Customer Services American Express Banking Corp.
      Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph-II Gurgaon – 122002 (Haryana)
      Email: [email protected]

      • In case a satisfactory solution has not been provided in this stage, one can contact the nodal officer-

      Mr Vineet Dhamija E-mail ID: [email protected]
      Fax No: 0124-2801144 Telephone no: 0124-4190044 (Monday to Friday 8:30 to 5:00 pm)
      Address: American Express Banking Corp. Cyber City, Tower “C”, DLF Bldg. No.8, Sector – 25, DLF City Phase – II, Gurgaon – 122002 (Haryana)

      American Express Personal Loan Customer Care FAQ’s